Privacy Policy

1. Introduction

Ayoub Diafat, real estate broker affiliated with RE/MAX Excellence, is committed to protecting the privacy of personal information of clients, visitors, and users of this website. This policy describes how we collect, use, disclose, and protect your personal information in accordance with Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information Collected

We may collect the following information when you use our site or services:

• Full name, email address, phone number
• Mailing address and neighborhood preferences
• Real estate search criteria (budget, property type, timeline)
• Browsing data (cookies, IP address, pages visited)
• Any information you voluntarily submit through the contact form

3. Use of Information

Your personal information is used for the following purposes:

• Providing you with personalized real estate brokerage services
• Sending you properties matching your criteria
• Communicating with you regarding your inquiries or ongoing transactions
• Sending our quarterly newsletter (with your consent)

4. Protection of Information

We implement appropriate technical and organizational security measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, or modification. Access to your data is limited to individuals who require it in the course of their duties.

5. Data Retention

Your personal information is retained only for the duration necessary to fulfill the purposes for which it was collected. Data related to real estate transactions is retained in accordance with OACIQ (Quebec's real estate brokerage self-regulatory organization) requirements, for a minimum of 6 years after the end of the transaction.

6. Your Rights

Under Quebec legislation, you have the right to access your personal information that we hold, to rectify it, to delete it, or to request its portability. You may also withdraw your consent at any time. To exercise these rights, please contact us at the coordinates below.

7. Cookies and Tracking Technologies

Our site uses essential cookies for site functionality as well as analytical cookies to understand how visitors interact with our content. You can configure your browser to refuse cookies, although some site features may be affected.